Bourke Street Clinic
Level 1, 421 Bourke Street Surry Hills, NSW 2010 Call us (02) 9332 0400

Welcome to
 Bourke Street Clinic

Providing care excellence to the Surry Hills, Darlinghurst and the surrounding areas for over a decade
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General practice and preventative care in Surry Hills General practice and preventative care in Surry Hills
Open 7 days Open 7 days
Telehealth available Telehealth available

Patient Fees

All Patients with a Valid Medicare Card
Appointment Total Fee Medicare Rebate Out-of-pocket fee
Short consults < 5 mins $55.00 $20.05 $34.95
Standard consult 6 – 19 mins $125.00 $45.05 $79.95
Long consult 20 – 39 mins $230.00 $87.10 $142.90
Extended consult 40-59 mins $320-$500 $128.35 $191.65 – $371.65
Prolonged consult 60+ mins $500+ $207.90 $292.10+

*Note weekend consultations attract an additional $20 fee

Patients without a valid medicare card

Patients without a valid medicare card must pay the full fee and are not eligible for a medicare rebate.Ordinary hours

Appointment Total Fee Medicare Rebate Out-of-pocket fee
Short consults < 5 mins $55.00 $0.00 $55.00
Standard consult 6-19 mins $125.00 $0.00 $125.00
Long consult 20-39 mins $230.00 $0.00 $230.00
Extended consult 40-59 mins $320-$500 $0.00 $320-$500
Prolonged consult 60+ mins $500+ $0.00 $500+
Acupuncture

Patients without a valid medicare card must pay the full fee and are not eligible for a medicare rebate.

Appointment Total Fee Medicare Rebate Out-of-pocket fee
Initial & subsequent appointment (60 mins) $130.00 $0.00 $130.00
Ask reception about a 5 pack deal
Physiotherapy

Patients without a valid Medicare card must pay the full fee and are not eligible for a Medicare rebate.Ordinary hours

Appointment Total Fee Medicare Rebate Out-of-pocket fee
Initial / Assessment (60 mins) $180.00 $0.00 $180.00
Standard follow up (30 mins) $145.00 $0.00 $145.00
Long follow up (45 mins) $160.00 $0.00 $160.00
Allied Health, Procedures, Specialist and others
Private fees may apply. You will be required to pay the full fee of your consultation on the day of your appointment. Fees paid on the day of appointment can be paid via Credit Card or EFTPOS. Some services can be claimed under WorkCover, CTP claims consultations, a Chronic Disease Management Plan, or Mental Health Care Plan. Speak to reception for further details.
How do I pay for my appointment
You will be required to pay the full fee of your consultation on the day of your appointment. Fees can be paid via Credit Card or EFTPOS. Surcharge may apply for all Credit Card and Debit Card payments. The practice will submit any claim to Medicare on your behalf. Medicare typically pays the rebate within 24 hours.
Appointment Cancellation Policy
We understand that unplanned issues can arise, and you may need to cancel an appointment. Should this occur, we respectfully ask that the scheduled appointments be cancelled at least 24 hours in advance. A no show/cancellation fee of $125 may apply if your appointment is cancelled.

FAQs

Personal information
Your personal information is private and confidential. A copy of our Privacy Policy can be requested from Reception.
Reminders
We send you recalls/reminders by SMS/mail for follow up consultations and test results. We are committed to preventative health and support Commonwealth and State Reminder programs. This means we may occasionally send you information by SMS/mail on these programs such as Vaccinations and Cervical Screening. If you do not want to receive these reminders, advise your Doctor, Allied Health Practitioner or reception
Test results, scripts, referrals
Book an appointment with your Doctor to discuss your test results. Reception cannot give these results to you for privacy reasons. For referrals, letters or repeat scripts, speak to reception and note this will incur a $40 administration fee
Transfer of medical records

Transferring medical records from our practice

This applies if you are:
  • Requesting your own medical records
  • Requesting a child’s medical records (parent or legal guardian)
  • Requesting records for a deceased patient (authorised POA or Executor)
Medical Records Request Form

Third-party requests

For authorised third parties requesting records on behalf of patients or providers, including insurers, solicitors, government agencies, or other authorised organisations. Third-Party Medical Record Request Form What we need to process your request
  • A completed online request form with Signed consent and proof of identity (which will require your signature and consent, as well as proof of identification)
  • Payment of an administrative fee (Our team will contact you to confirm the fee)
  • Please allow up to 5 weeks for processing
Translation services
Please let reception know if you need help with translation or communicating with your Doctor or Allied Health Practitioner. Telephone translation 131 450 Auslan interpreter 1300 287 526
Private Billing – FAQs

Why should I pay a private fee?

At our practice, we passionately believe in providing access to high quality healthcare to our community. As a private billing practice, we are able to meet the rising costs of running a practice to minimise wait times, retain high quality GPs, provide valuable consultations and facilitate services like Women’s Health so that you and your family receive the healthcare that you deserve in a family friendly environment.

Why should I pay a private fee?

At our practice, we passionately believe in providing access to high quality healthcare to our community. By becoming a mixed billing practice, we are able to meet the rising costs of running a practice to minimise wait times, retain high quality GPs, provide valuable consultations and facilitate services like Women’s Health so that you and your family receive the healthcare that you deserve in a family friendly environment.

No Medicare Card

Patients without a valid Medicare will pay a private fee and are not eligible to receive a Medicare rebate.